Overview
Each message sent through bulk messaging consumes one credit from your account. Credits are separate from your regular WhatsApp usage and apply only to bulk message sends.
Monthly Credits
- You receive 3,000 credits per user + additional phone in your workspace every month
- You do not receive credits for the first free phone in your workspace
- Credits reset on your monthly billing date
Example: If you have 5 users, you receive 15,000 credits per month.
Topup Credits
If you run out of monthly credits, you can purchase additional topup credits.
- Navigate to
Settings > Manage Plans > Topup Credits
- Topup credits cost $0.006 (0.6 cents) per message
- Topup credits never expire and roll over to the next month
Monthly credits are always used first before consuming any topup credits you’ve purchased.
