Google Sheets
Connect Whatsapp to Google Sheets
Introduction
This guide explains how to connect your Periskope platform directly to Google Sheets, allowing you to automatically sync your Whatsapp data with Google Sheets.
Prerequisites
Tutorial Video
Google Sheets Tutorial
Setting up the Integration
Navigate to Google Sheets Integration
- Log into your Periskope account
- Go to Settings > Integrations
- Select “Google Sheets” from the integrations list
Connect your Google Account
- Click the “Connect” button. You will be prompted to authorize Periskope.
- You will be redirected to Google’s authentication page
- Select the Google account you want to use
- Review the permissions requested:
- See, edit, create, and delete specific Google Drive files
- See, edit, create, and delete all your Google Sheets spreadsheets
- Click “Allow” to grant Periskope access to your Google Sheets
Add a New Sheet
Once connected:
- Click the “Add New Sheet” button
- Copy and paste your Google Sheet URL.
Please make sure the sheet belongs to the selected account.
- Select the events you want to track
Managing Your Integration
Connected Sheets
Once your integration is set up, you can:
- View all your connected sheets
- Add new sheets for different data streams
- Monitor the connection status
- Troubleshoot any data sync issues
Data Flow
Your Whatsapp data will automatically sync to your connected Google Sheets based on the events you’ve selected to track.
Events
Currently, we support the following events for Google Sheets integration.
- 👥 chat.created 🔗
- 💬 message.created 🔗
- 💬 message.updated 🔗
- 💬 message.deleted 🔗
- 💬 message.ack.updated 🔗
- 😀 reaction.created 🔗
- 😀 reaction.updated 🔗
- 🏷️ ticket.created 🔗
- 🏷️ ticket.updated 🔗
- 🏷️ ticket.deleted 🔗
Troubleshooting
If you’re not receiving data:
Check Connection Status
Verify that your Google Sheets connection is active in Periskope
Verify Permissions
Ensure you’ve granted all necessary permissions to Periskope
Check Access Rights
Confirm your Google account has sufficient access rights. Make your sheet access public to avoid any further issues.
Contact Support
If issues persist, reach out to our support team
Revoking access manually for a fresh connection
If you’re not receiving any data, your token might have been revoked from Google and will require you to do a fresh integration.
Go to Manage your Google Account
Go to Data and Privacy > Third-party apps & services
From the list, find and click on Periskope
Click on Delete all connections you have with Periskope
Reconnect Periskope
This should properly reset all your connection with Periskope. You can now reconnect your Google Sheet account with Periskope.
Security and Permissions
Periskope maintains secure access to your Google Sheets through OAuth 2.0. You can review and revoke access at any time through your Google Account settings. Periskope only asks for limited permissions to your Google Sheet and Google Drive:
- Read, Edit, Create and Delete only specific files on Google Drive that were shared with Periskope (via the URL)
- See, Edit, Create and Delete your spreadsheets. (Only those via shared via the URL)
That’s it! Your Periskope account is now connected to Google Sheets, and your selected data will automatically sync to your spreadsheets.