Guide to personalise bulk messages with variables
Access the Draft Message Screen
Add Variables
{}
button on the toolbar or simply type ’ { ’. Choose a
name for the variable and a fallback value. The fallback value will be used in
place of the variable in-case you miss filling any of the values later.Add a Variable
Add a Variable
Insert Variables
Insert Variable
Fill Variable Values
Next Step
. Download the CSV file
from the top right corner of the screen.Download CSV File
Edit CSV File
Upload Variables
button. You will notice the table has been populated with the values that you provided.
Once you have verified all the variable values, click on Preview & Send
.Upload CSV
Preview Messages
Preview Variables
Send or Schedule Messages