Tickets, Tasks and Reminders
Task Actions (filters, sorting & actions)
Guide to use task filters/sorting, task actions, and task details on Periskope
This feature allows users to filter, sort, and perform actions on tasks to improve productivity and response efficiency.
๐งน Filter tasks
You can filter tasks based on the following options:
- Due date
- Priority
- Status
๐ Sort tasks
You can sort tasks based on the following options:
- Due date
- Created at
- Priority
๐ ๏ธ Task actions
You can perform the following actions on tasks:
- Edit task
- View associated objects (message, chat, ticket)
- Quick reminders
- Assignee
- Set due date
- Close task
- Delete task
You can bulk-select tasks to perform actions like close, delete, or assign tasks to a user.
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