Periskope app crashes usually occur due to memory allocated to the App.

App crash on iOS

In this doc, we provide instructions on how to clear data for Periskope on iOS browsers to prevent uninterrupted access to app.

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Clear Specific Website Data (periskope.app)

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Safari on iOS -

1

Go to Settings > Safari.

Settings > Safari on iOS

2

Tap Advanced > Website Data.

Safari on iOS > Advanced > Website Data

3

Tap Edit at the top-right > Delete periskope.app

Remove individual sites by tapping the red minus icon. Or scroll down and tap Remove All Website Data to clear all.

Safari on iOS > Advanced > Website Data

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Clear all website data

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Chrome on iOS -

For chrome, specific website data cannot be removed. So, we’ll need to clear all browsing data in case of Periskope App crashes.
1

Chrome on iOS

  1. Open the Chrome app
  2. Tap three-dot menu at bottom-right
  3. Tap Delete browsing data from the list
2

Choose what to delete:

Choose the following to clear website data for Periskope -
  1. Browsing History
  2. Cookies, Site Data
  3. Cached Images and Files
  4. Saved Passwords (optional)
  5. Autofill Data (optional)
  6. Tabs (optional)

Safari on iOS > Advanced > Website Data

3

Delete browsing data

  1. Choose time range - All time
  2. Tap Delete data and confirm

Safari on iOS > Advanced > Website Data