Tickets, Tasks and Reminders
Create Ticket with an Emoji
Guide to creating tickets directly from WhatsApp groups with an emoji
Overview
If you would like your customers to raise tickets directly on WhatsApp groups or want your team to instantly convert important messages into tasks, Periskope’s emoji based ticketing is for you.How to create a ticket with an emoji
Follow these steps to create a ticket with an emoji1
From WhatsApp, click on any message and add a label emoji
2
This will automatically create a ticket on Periskope with a message
A emoji based ticket can be created by anyone in the group, as long as the connected number is part of the group.