Conditions define the conditions that must be met for the actions to be executed. They allow for logical combinations of conditions using AND/OR operations and can include nested conditions up to a depth of 2.
Support for logical groupings: e.g., (1 OR 2) AND (3).
Condition groups:
You can group conditions together as a single unit to create complex grouped conditions. For example, you can group conditions 1 and 2 together and then combine them with condition 3.
Delay before conditions evaluation:
Specify delays in seconds, minutes, or hours before checking conditions.
Conditions
Conditions can involve multiple variables, such as keywords in a message properties, ticket properties, or chat properties, labels etc.
Variable Conditions:
Group Conditions:
Conditions define the conditions that must be met for the actions to be executed. They allow for logical combinations of conditions using AND/OR operations and can include nested conditions up to a depth of 2.
Support for logical groupings: e.g., (1 OR 2) AND (3).
Condition groups:
You can group conditions together as a single unit to create complex grouped conditions. For example, you can group conditions 1 and 2 together and then combine them with condition 3.
Delay before conditions evaluation:
Specify delays in seconds, minutes, or hours before checking conditions.
Conditions
Conditions can involve multiple variables, such as keywords in a message properties, ticket properties, or chat properties, labels etc.
Variable Conditions:
Group Conditions: