Sending a Bulk Message

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Overview

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Sending A Bulk Message

1

Navigate to `Bulk messages > New bulk message` and click on `Select Chats`

The Bulk Message Screen

2

The Select Chats modal will appear. Select the chats you want to send the message to.`

Select Chats

3

Alternatively, you can upload a CSV of contacts you want to send a bulk message to.

Upload Contacts

4

Draft a message from scrach or choose an existing template

Once you create a message you want to use again, you can simply save it by clicking on Save Template at the top right.

Draft Message

5

Preview and send or schedule for later

Once you have drafted the message, click on preview and send to preview the message. Click on ‘Send now’ to send immediately and ‘Schedule for later’ to schedule the message for a later date and time.

Preview Message

Schedule Message

6

Confirm and view status in logs

Once you confirm the action, the actions are executed in the background. You can see the live status of the action in the message logs screen.

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Broadcast Credits

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Monthly Credits

• You receive 3,000 credits per user + additional phone in your workspace every month
• You do not receive credits for the first free phone in your workspace.
• Credits reset on your monthly billing date
• Example: If you have 5 users, you get 15,000 credits monthly

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Topup Credits

• Need more credits? You can purchase additional topup credits
• Navigate to Settings > Manage Plans > Topup Credits

Bulk Message Credits

• Topup credits cost $0.006 (0.6 cents) per message
• Topup credits never expire and roll over to the next month

Topup Credits