Fix "Not receiving notifications on Periskope"

In order to enable Periskope notifications on iOS device, you’ll need to follow these steps -

In this doc, we provide instructions on how to clear data for Periskope on iOS browsers to prevent uninterrupted access to app.

Enable notifications on iOS

In iOS, notifications can only be enabled for the Periskope App PWA, not for other browser.

1

Enable notifications from Settings

Go to your phone’s Settings app
Tap Notifications

Find and tap on Periskope

Toggle the switch to enable notifications for Periskope

2

Enable Notifications feature flag for Safari

Go to your phone’s Settings app
Tap Safari under Apps

Tap Advanced

Tap Feature Flags

Settings > Safari > Advanced > Feature Flags

Enable Declarative Web Push and Notifications

Settings > Safari > Advanced > Feature Flags > Declarative Web Push

Settings > Safari > Advanced > Feature Flags > Notifications

Enable notifications for Periskope App

1

If you've Periskope added to your home screen, uninstall it

Delete Periskope bookmark from your home screen

2

Safari

Open the Safari app
Go to Periskope
Tap the Share button (the square with an arrow pointing up)
Select Add to Home Screen

Enable notifications when prompted

Also, enable notifications for Periskope from topbar

For older versions of iOS, you might need to enable notifications differently in Settings. Please refer the following image -

Make sure you reinstall the Periskope App PWA after enabling notifications in Settings.

In order to enable Periskope notifications on Android device, you’ll need to follow these steps -

In this doc, we provide instructions on how to enable notifications for Periskope on Android devices.

Enable notifications for Periskope App

For chrome, specific website data cannot be removed. So, we’ll need to clear all browsing data in case of Periskope App crashes.

1

Chrome

Open the Chrome app
Go to Periskope
Tap the three-dot menu at the top-right corner
Save the site as a shortcut on your home screen
Enable notifications when prompted

2

Enable Chrome Notifications in Phone Settings

Go to your phone’s Settings app
Tap Apps & notifications
Find and tap on Chrome
Tap Notifications
Toggle the switch to enable notifications for Chrome

Settings > Apps & notifications > Chrome

In order to enable Periskope notifications on macOS device, you’ll need to follow these steps -In this doc, we provide instructions on how to enable notifications for Periskope on macOS browsers.

Enable notifications for Periskope on macOS

1

Open System Settings

Click on the Apple menu () in the top-left corner
Select System Settings (or System Preferences on older macOS versions)

2

Navigate to Notifications

In System Settings, click on Notifications
This will show you all apps and their notification settings

3

Allow Browser Notification Permission

When you visit Periskope for the first time, you’ll see a notification permission prompt
Click Allow to enable notifications

4

Enable Notifications for Your Browser

Go back to System Settings > Notifications
Scroll down and find your browser (e.g., Chrome, Safari, Brave, Edge)
Click on it and make sure notifications are enabled
Configure the alert style and other notification preferences as desired

Enable Browser Notifications in System Settings

5

Enable Notifications in Periskope

Visit Periskope
Look for the notification settings in the top navigation bar
Make sure notifications are enabled in the Periskope app

If you’ve previously blocked notifications, you may need to reset the browser permissions by going to your browser’s settings and clearing site permissions for Periskope.

In order to enable Periskope notifications on Windows device, you’ll need to follow these steps -In this doc, we provide instructions on how to enable notifications for Periskope on Windows browsers.

Enable notifications for Periskope on Windows

1

Open Windows Notifications Settings

Click on the Start button
Go to Settings > System > Notifications
Make sure Notifications are turned on globally

2

Enable Notifications for Your Browser

In the same Notifications settings page, scroll down to find your browser
Click on your browser (e.g., Chrome, Edge, Brave, Firefox)
Make sure notifications are enabled for your browser

3

Allow Browser Notification Permission

Open your browser and go to Periskope
When prompted, click Allow to enable notifications for the Periskope website

4

Verify Browser Notification Settings

In your browser, check the notification icon in the address bar
Make sure Periskope has permission to send notifications

5

Enable Windows Notification Settings for Site

In Windows Settings, you can also manage per-site notification settings
Make sure Periskope notifications are allowed

6

Enable Notifications in Periskope

Visit Periskope
Look for the notification settings in the top navigation bar
Make sure notifications are enabled in the Periskope app

If you’ve previously blocked notifications, you may need to reset the browser permissions by going to your browser’s settings (usually chrome://settings/content/notifications for Chrome or edge://settings/content/notifications for Edge) and removing Periskope from the blocked list.

For the best experience, make sure both Windows system notifications and browser notifications are enabled for Periskope.

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Fix "Not receiving notifications on Periskope"

Enable notifications on iOS

Enable notifications for Periskope App

Enable notifications for Periskope App

Enable notifications for Periskope on macOS

Enable notifications for Periskope on Windows

​Enable notifications on iOS

​Enable notifications for Periskope App

​Enable notifications for Periskope App

​Enable notifications for Periskope on macOS

​Enable notifications for Periskope on Windows

Enable notifications on iOS

Enable notifications for Periskope App

Enable notifications for Periskope App

Enable notifications for Periskope on macOS

Enable notifications for Periskope on Windows