Model Context Protocol (MCP) is a standardized interface that allows AI models like Claude and GPT to interact with external services and tools. It provides a structured way for AI assistants to execute actions, access data, and control applications through predefined functions and commands. In the context of Periskope WhatsApp, MCP enables AI assistants to directly manage WhatsApp conversations, send messages, handle contacts, and perform other WhatsApp-related operations programmatically.
periskope_send_message: Sends a WhatsApp message (text, media, or poll) to a specified chat
periskope_list_messages_in_a_chat: Lists all messages in a specific WhatsApp chat
periskope_list_messages_in_a_chat_by_id: Gets a message by its ID
periskope_get_media: Downloads a message’s attachment (image, document, audio, video) and returns it inline so the AI can view or read it — media URLs in message results are private links the AI cannot open on its own
periskope_get_message_status: Gets the delivery status of a message
periskope_react_to_message: Reacts to a message
periskope_forward_message: Forwards a message to other chats
periskope_broadcast_message: Broadcasts a message to multiple chats at once
periskope_pin_message: Pins or unpins a message in a chat
periskope_edit_message: Edits a message in a chat
periskope_delete_message: Deletes a message from a chat
periskope_search_message: Searches for messages by content
Close, reopen, reassign, and update tickets directly through natural language. Set priorities, add labels, update status, and manage ticket properties effortlessly. “Close all tickets assigned to John and reassign them to Sarah with high priority”
Sentiment Analysis
Understand how customers feel across all your WhatsApp conversations. Fetch recent messages from any chat and ask your AI assistant to analyze tone, flag unhappy customers, and surface conversations that need urgent attention. “Read the last 20 messages from the latest 5 chats and tell me which customers seem frustrated”
Message Operations
Send, search, forward, and delete messages on WhatsApp with simple commands. Search message history, bulk forward content, and manage message reactions all through conversation. “Search for messages containing ‘invoice’ in the last week and forward them to the accounting group”
Chat Management
Create and update chats, manage group settings, and handle chat properties. Set descriptions, images, and control messaging permissions through natural language. “Create a new group called ‘Project Alpha’ with Bob, Alice, and Charlie, and set it to admin-only messages”
Group Administration
Add, remove, demote, and promote group participants with ease. Manage admin privileges and participant access through simple commands. “Add the new interns to the ‘Marketing Team’ group and promote Sarah to admin”
Contact Management
Search, update, and manage contact information efficiently. Add labels, update contact properties, and organize your WhatsApp contacts through conversation. “Find all contacts labeled as ‘VIP’ and update their custom properties to include their company names”
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