In this doc, we’ll know how to clear all data for periskope like cookies, localStorage, sessionStorage, and the browser database to resolve chats not loading issue.



Periskope > Help > Chats not loading? > Clear all local data
1
Periskope > Click on Help
- Open Periskope.
- In the header, beside refresh button. Click on Help

Help > Chats not loading?
2
Clear all local data
- Click on Clear all local data

3
Close browser > Login
After clearing your data, you will be logged out. Please fully close and restart your browser before logging in