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In this doc, we’ll know how to clear all data for periskope like cookies, localStorage, sessionStorage, and the browser database to resolve chats not loading issue.

Periskope > Help > Chats not loading? > Clear all local data

1

Periskope > Click on Help

  1. Open Periskope.
  2. In the header, beside refresh button. Click on Help

Help > Chats not loading?

2

Clear all local data

  1. Click on Clear all local data
3

Close browser > Login

After clearing your data, you will be logged out. Please fully close and restart your browser before logging in