1.0

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Prerequisites 📜

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Steps to connect Periskope with Freshdesk 🔧

1

Connect Freshdesk

  1. To connect your Freshdesk, you must have a Periskope account. Once logged into the account, visit here to connect Freshdesk.
Step 1

Freshdesk Settings

  1. Click on connect
Step 1

Freshdesk Settings - Connect Screen

In order to connect your Freshdesk account, you need to provide the following details:
Step 1

Freshdesk Settings - Connect Modal

  1. Freshdesk Domain: Enter your Freshdesk domain. For example, https://example.freshdesk.com.
  2. API Key: To get the API key, log in to your Freshdesk account and navigate to Profile Settings > Your API Key.
Step 1

Freshdesk Settings - Connect Modal


Step 1

Freshdesk Settings - Connect Modal

2

🚀 Result

Now you have successfully connected your Freshdesk account with Periskope. You can now use the integration to sync tickets on Periskope to Freshdesk.
Finish

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Done 🎉

You’ve now successfully integrated Freshdesk with Periskope. Now you can sync tickets on Periskope to Freshdesk. For any queries, reach out to us here