Message templates in Periskope are not related to WhatsApp Business API templates and do not require any prior approval.
Variables
Variables let you personalize a bulk message for each recipient — inserting values like a contact’s name, company, or any custom field into the message text. You can see exactly what each contact will receive in a live preview before you send.Adding Variables to a Message
Navigate to the Draft Message screen
Go to
Bulk messages > New bulk message, select your contacts, and proceed to the Draft Message step.Add a variable
Click the 

{} button in the message toolbar, or type { directly in the message body. Enter a name for the variable and a fallback value. The fallback is used for any contact where you leave the field empty.

Insert the variable into your message
After creating a variable, insert it by selecting it from the pop-up menu that appears when you type 
{.
Fill in variable values for each contact
Click 
You can also fill values using a CSV. Download the CSV from the top right corner, fill in values using Google Sheets or Excel, then upload it back.
Next Step to open the Fill Variables screen. Each contact appears as a row in the table — fill in variable values directly.

Preview the messages before sending
Click through each contact in the preview panel to see exactly how the final message will look for that recipient, with all variables replaced by their actual values.

Choose a delivery mode and send
Once happy with the preview, choose a delivery mode and send. See Sending a Bulk Message for delivery options.
Message Templates
Message templates let you save a drafted message — including variables and attachments — and load it instantly in any future broadcast.Saving a Template
Draft a message
Write your message in the Draft Message section. You can include text, variables, images, videos, and other attachments.
