The Ticket Object

The date and time when the ticket was created.

The ID of the ticket.

The subject of the ticket.

The status of the ticket.

The email address of the user to whom the ticket is assigned.

The email address of the user who assigned the ticket.

The ID of the chat associated with the ticket.

The date and time by which the ticket should be resolved.

The ID of the organization to which the ticket belongs.

A map of label IDs associated with the ticket. The key is the label ID.

The unique ID of the quoted message in the ticket.

The email address of the user who raised the ticket.

The priority of the ticket.

Possible values: 1, 2, 3, 4, 5.

The date and time when the ticket was last updated.

Indicates whether the ticket has been deleted.