Get Tickets

import { PeriskopeApi } from '@periskope/periskope-client';

const client = new PeriskopeApi({
  authToken: 'YOUR_API_KEY',
  phone: 'YOUR_PHONE_NUMBER', // e.g., '919876543210'
});

async function getTickets() {
  const response = await client.ticket.getAll();

  console.log(response);
}

getTickets();

{
  "count": 2,
  "from": 1,
  "tickets": [
    {
      "assigned_by": null,
      "assignee": "test@periskope.app",
      "chat_id": "918527184400@c.us",
      "close_ticket_metadata": {},
      "closed_at": null,
      "created_at": "2025-01-26T13:46:55.758677+00:00",
      "custom_properties": {},
      "due_date": null,
      "freshdesk_metadata": {},
      "hubspot_metadata": {},
      "is_deleted": false,
      "label_ids": {},
      "labels": [],
      "last_updated_at": "2025-01-26T13:46:55.758677+00:00",
      "org_id": "2997dd64-89bf-48d3-9a22-b314fca017e5",
      "priority": 0,
      "quoted_message_id": null,
      "raised_by": null,
      "response_time": null,
      "status": "inprogress",
      "subject": "Another ticket",
      "ticket_id": "BKT-002",
      "zohodesk_metadata": {}
    },
    {
      "assigned_by": null,
      "assignee": "bharat@periskope.app",
      "chat_id": "919537851844@c.us",
      "close_ticket_metadata": {},
      "closed_at": null,
      "created_at": "2025-01-26T13:46:21.670006+00:00",
      "custom_properties": {},
      "due_date": null,
      "freshdesk_metadata": {},
      "hubspot_metadata": {},
      "is_deleted": false,
      "label_ids": {},
      "labels": [],
      "last_updated_at": "2025-01-26T13:46:21.670006+00:00",
      "org_id": "2997dd64-89bf-48d3-9a22-b314fca017e5",
      "priority": 0,
      "quoted_message_id": null,
      "raised_by": null,
      "response_time": null,
      "status": "open",
      "subject": "Issue with this",
      "ticket_id": "BKT-001",
      "zohodesk_metadata": {}
    }
  ],
  "to": 2
}