Ticket APIs
Update Ticket
This endpoint updates properties of a ticket
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
- The unique identifier of the ticket
Body
application/json
- Update the assignee of the ticket. Must be an email of a user in the organization
- Updates the due date of the ticket.
- Must be a string that can be parsed to a date
- A comma-separated list of labels to be assigned to the tickets. All labels are case-insensitive.
- If any label currently does not exist, it will be created
- Updates the priority of the ticket.
- Only accepts the following values - 1,2,3,4
- 1 = Low
- 2 = Medium
- 3 = High
- 4 = Urgent
- Updates the status of the ticket.
- Only accepts the following values - open, inprogress, closed, archived
- Updates the subject of the ticket
Response
200 - application/json
The response is a ticket object. Refer to the ticket object here
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