Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

ticket_id
string
required
  • The unique identifier of the ticket

Body

application/json
assignee
string
  • Update the assignee of the ticket. Must be an email of a user in the organization
due_date
any | null
  • Updates the due date of the ticket.
  • Must be a string that can be parsed to a date
labels
string
  • A comma-separated list of labels to be assigned to the tickets. All labels are case-insensitive.
  • If any label currently does not exist, it will be created
priority
string
  • Updates the priority of the ticket.
  • Only accepts the following values - 1,2,3,4
    • 1 = Low
    • 2 = Medium
    • 3 = High
    • 4 = Urgent
status
string
  • Updates the status of the ticket.
  • Only accepts the following values - open, inprogress, closed, archived
subject
string
  • Updates the subject of the ticket

Response

200 - application/json

The response is a ticket object. Refer to the ticket object here