> ## Documentation Index
> Fetch the complete documentation index at: https://docs.periskope.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Fix "Blank screen or Out of memory issues"

> Guide to fix app crashes across different browsers

<Tabs>
  <Tab title="🔥 Firefox">
    In this doc, we'll know how to clear cache and cookies for periskope on browsers to prevent uninterrupted access to app.

    <Frame caption="Periskope > Help > App Slow?">
      <img src="https://mintcdn.com/bharatkumarramesh/X93_c4WCDxVRDKlz/troubleshooting/images/clear-cache-cookies/clear-cache-firefox.gif?s=c55c0ec30e8d3af0ad9a2594ca97543f" className="block border rounded-xl shadow" width="3024" height="1884" data-path="troubleshooting/images/clear-cache-cookies/clear-cache-firefox.gif" />
    </Frame>

    <Steps>
      <Step title="Address bar > Click on Browser Settings">
        1. Open [Periskope](https://console.periskope.app).
        2. In the address bar, beside URL. Click on sheild icon

        <Frame caption="Address bar > Sheild icon > Clear cookies and site data">
          <img src="https://mintcdn.com/bharatkumarramesh/X93_c4WCDxVRDKlz/troubleshooting/images/clear-cache-cookies/address-bar-settings-firefox.png?fit=max&auto=format&n=X93_c4WCDxVRDKlz&q=85&s=1adad84b3556ba2da8b5ca8265477a3e" className="block border rounded-xl shadow image-cointainer" width="940" height="446" data-path="troubleshooting/images/clear-cache-cookies/address-bar-settings-firefox.png" />
        </Frame>
      </Step>

      <Step title="Reset all data">
        1. Click on Reset all data

        <Frame caption="Search periskope.app">
          <img src="https://mintcdn.com/bharatkumarramesh/X93_c4WCDxVRDKlz/troubleshooting/images/clear-cache-cookies/clear-cache-firefox.png?fit=max&auto=format&n=X93_c4WCDxVRDKlz&q=85&s=ca249b5f94637a0a03b91ca66cd18f52" className="block border rounded-xl shadow" width="1042" height="320" data-path="troubleshooting/images/clear-cache-cookies/clear-cache-firefox.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="🌐 Google Chrome">
    In this doc, we'll know how to clear cache and cookies for periskope on browsers to prevent uninterrupted access to app.

    <Frame caption="Periskope > Help > App Slow?">
      <img src="https://mintcdn.com/bharatkumarramesh/X93_c4WCDxVRDKlz/troubleshooting/images/clear-cache-cookies/clear-cache-chrome.gif?s=6d5e2fed888f3cd3ba1cc30e263b95eb" className="block border rounded-xl shadow" width="3024" height="1884" data-path="troubleshooting/images/clear-cache-cookies/clear-cache-chrome.gif" />
    </Frame>

    <Steps>
      <Step title="Address bar > Click on Browser Settings">
        1. Open [Periskope](https://console.periskope.app).
        2. In the address bar, beside URL. Click on settings icon
        3. Cookies and site data > Manage on-device site data

        <Frame caption="Address bar > Settings icon > Cookies and site data">
          <img src="https://mintcdn.com/bharatkumarramesh/X93_c4WCDxVRDKlz/troubleshooting/images/clear-cache-cookies/address-bar-settings-chrome.png?fit=max&auto=format&n=X93_c4WCDxVRDKlz&q=85&s=9e6a127f571278da6fc2b0cc8babd87b" className="block border rounded-xl shadow image-container" width="678" height="708" data-path="troubleshooting/images/clear-cache-cookies/address-bar-settings-chrome.png" />
        </Frame>
      </Step>

      <Step title="Reset all data">
        1. Click on Reset all data

        <Frame caption="Search periskope.app">
          <img src="https://mintcdn.com/bharatkumarramesh/X93_c4WCDxVRDKlz/troubleshooting/images/clear-cache-cookies/clear-cache-chrome.png?fit=max&auto=format&n=X93_c4WCDxVRDKlz&q=85&s=9cf8dc7316b3f66105882d638108b7c3" className="block border rounded-xl shadow image-container" width="938" height="1184" data-path="troubleshooting/images/clear-cache-cookies/clear-cache-chrome.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>
</Tabs>