> ## Documentation Index
> Fetch the complete documentation index at: https://docs.periskope.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Triggers

## Overview

Triggers are events or notifications generated by the system or users that initiate the execution of a rule. They act as the starting point of an automation workflow.

Available Triggers:

1. **New Message Received** - When a new message is received in a chat from an external number.
2. **New Chat Created** - When a new chat/ group is created.
3. **New Ticket Created** - When a new ticket is created on Periskope.
4. **New Reaction Added** - When a reaction is added to a message.
5. **Message Updated** - When a message is edited/ updated.
6. **Ticket Updated** - When a ticket property is updated. For e.g. subject, status, priority, due date etc.
7. **Ticket Label Added/Removed** - When a label is added or removed to a ticket.
8. **Chat Label Added/Removed** - When a label is added or removed from a chat.
9. **Message Flagged** - When a message is flagged by AI or manually by a user.
10. **Message Unlagged** - When a message is unflagged by AI or manually by a user.
11. **Message Deleted** - When a message is deleted in a chat.
12. **Ticket Closed** - When a ticket is closed.
13. **New Task Created** - When a new task is created.
14. **Task Assigned** - When a task is assigned.

<Frame caption="Triggers">
  <img className="block border rounded-xl shadow mt-4 mx-auto" src="https://mintcdn.com/bharatkumarramesh/s3KLUqJSJd_cmNXd/integrations/automation-rules/images/trigger.setup.png?fit=max&auto=format&n=s3KLUqJSJd_cmNXd&q=85&s=544d2afdf78f7987f78cb6401f59d4a6" alt="Conditions" width="90%" data-path="integrations/automation-rules/images/trigger.setup.png" />
</Frame>


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