> ## Documentation Index
> Fetch the complete documentation index at: https://docs.periskope.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Number Masking & Privacy
> Give team members access to manage WhatsApp chats without exposing customer phone numbers or your full inbox.
### **Introduction**
Learn how to keep your business number and customer contact details completely hidden from agents and contractors while they manage your chats.
### **Overview**
Traditionally, giving team members access meant revealing the phone number and giving them the power to take contacts with them. Periskope allows you to keep your business number and contact details completely hidden from agents and contractors while they manage your chats.
Before enabling number masking, make sure your agents are invited as **Members** with label-based chat access. See [Team Access & Roles](/features/team-access-roles) for setup.
***
### **Enabling Number Masking**
This ensures that while the agent can see names and conversation history, they cannot see the actual phone digits.
* Go to **Config** and scroll to **Privacy and Display**.
* Ensure the **Masking Toggles** are active.
* The actual phone digits will remain invisible to the agent, protecting your client database.
***
### **Why Use Number Masking?**
* **Protect Your Database:** Prevent agents or external help from taking your contacts with them.
* **Professional Branding:** Customers receive a consistent experience while you maintain absolute control.
* **Workflow Efficiency:** When a lead needs attention, simply apply the label, and it pops up on the agent's screen instantly — fully masked and ready for action.
### **PROTECT YOUR ASSETS**
By masking your numbers and using label-based access, you aren't just protecting your privacy — you're building a secure, professional brand. Head to your **Team Settings** to ensure your client numbers are safe and your database remains under your control.
***
### **Why Use Number Masking?**
* **Protect Your Database:** Prevent agents or external help from taking your contacts with them.
* **Professional Branding:** Customers receive a consistent experience while you maintain absolute control.
* **Workflow Efficiency:** When a lead needs attention, simply apply the label, and it pops up on the agent's screen instantly — fully masked and ready for action.
### **PROTECT YOUR ASSETS**
By masking your numbers and using label-based access, you aren't just protecting your privacy — you're building a secure, professional brand. Head to your **Team Settings** to ensure your client numbers are safe and your database remains under your control.