> ## Documentation Index > Fetch the complete documentation index at: https://docs.periskope.app/llms.txt > Use this file to discover all available pages before exploring further. # Get Tickets > This endpoint retrieves a paginated list of tickets ## OpenAPI ````yaml GET /tickets openapi: 3.0.3 info: title: API - Local description: >- #### Welcome to the official Postman collection of Periskope API Periskope APIs enable you automate actions on your WhatsApp phone, and the Periskope platform - Read more about the APIs & webhooks here - [https://docs.periskope.app/api-reference/introduction](https://docs.periskope.app/api-reference/introduction) - We encourage responsible usage of the APIs. Follow these best practices and recommendations for safe actions on WhatsApp - [https://docs.periskope.app/get-started/best-practices](https://docs.periskope.app/get-started/best-practices) #### Getting Started ##### Pre-requisites: 1. **Sign up for a free account on Periskope:** To use the Periskope API, you need to have an active Periskope account. If you don’t have one, you can sign up for a 7-day free trial [here](https://console.periskope.app). 2. **Scan the QR code from WhatsApp to connect your phone:** A connected phone is required to use the APIs 3. **Go to** [Settings > API](https://console.periskope.app/settings/api), and generate an API key for your organization - The API key is used to authenticate every request. Please keep this secure ##### Using Postman: 1. **Fork the collection so you can edit values and test the APIs in your own postman environment:** To fork the collection, click on the three dots next to v1. Then click on create a fork (_shortcut: Ctrl + Alt + F)._ 2. **Update the value of the variables in the collection:** \- Update the API key with the key generated in Step 3 \- Update the phone number with your connected number. This number will be added to the `x-phone` header across requests It must be in the format of country code+number, with no special characters or spaces _e.g. +91 98745 32456 becomes 919874532456_ For any help or feedback, please contact us at [support@periskope.app](https://mailto:support@periskope.app), or ping us on [WhatsApp](https://what.sapp.link/periskope) version: 1.0.0 contact: {} servers: - url: https://api.periskope.app/v1 security: - bearerAuth: [] tags: - name: contacts - name: tickets - name: tasks - name: phones - name: message - name: queue - name: chats - name: group - name: members - name: webhooks - name: custom properties paths: /tickets: get: tags: - tickets summary: Get Tickets description: | This endpoint retrieves a paginated list of tickets operationId: getTickets parameters: - name: offset in: query schema: type: number example: '0' description: |- - The offset value for paginating the results - Default 0 - name: limit in: query schema: type: number example: '10' description: |- - The maximum number of tickets to retrieve - Default 2000 responses: '200': description: 200 OK headers: Access-Control-Allow-Origin: schema: type: string example: '*' Connection: schema: type: string example: keep-alive Content-Length: schema: type: string example: '1190' Date: schema: type: string example: Sun, 26 Jan 2025 13:47:01 GMT ETag: schema: type: string example: W/"4a6-M3vxEOWmiUT3KCwrQrG4/K/XNzg" Keep-Alive: schema: type: string example: timeout=5 X-Powered-By: schema: type: string example: Express X-RateLimit-Limit: schema: type: string example: '10' X-RateLimit-Remaining: schema: type: string example: '9' X-RateLimit-Reset: schema: type: string example: '1737899223' x-periskope-org-id: schema: type: string example: 2997dd64-89bf-48d3-9a22-b314fca017e5 x-periskope-trace-id: schema: type: string example: 0551b3a0-dbec-11ef-9a92-2712d13b7409 content: application/json: schema: type: object properties: from: type: number description: The starting index of the returned tickets. to: type: number description: The ending index of the returned tickets. count: type: number description: The total count of tickets. tickets: type: array description: >- An array of ticket objects. Refer to [the ticket object here](/api-reference/objects/the-ticket-info-object) examples: 200 OK: value: count: 2 from: 1 tickets: - assigned_by: null assignee: test@periskope.app chat_id: 918527184400@c.us close_ticket_metadata: {} closed_at: null created_at: '2025-01-26T13:46:55.758677+00:00' custom_properties: {} due_date: null freshdesk_metadata: {} hubspot_metadata: {} is_deleted: false label_ids: {} labels: [] last_updated_at: '2025-01-26T13:46:55.758677+00:00' org_id: 2997dd64-89bf-48d3-9a22-b314fca017e5 priority: 0 quoted_message_id: null raised_by: null response_time: null status: inprogress subject: Another ticket ticket_id: BKT-002 zohodesk_metadata: {} - assigned_by: null assignee: bharat@periskope.app chat_id: 919537851844@c.us close_ticket_metadata: {} closed_at: null created_at: '2025-01-26T13:46:21.670006+00:00' custom_properties: {} due_date: null freshdesk_metadata: {} hubspot_metadata: {} is_deleted: false label_ids: {} labels: [] last_updated_at: '2025-01-26T13:46:21.670006+00:00' org_id: 2997dd64-89bf-48d3-9a22-b314fca017e5 priority: 0 quoted_message_id: null raised_by: null response_time: null status: open subject: Issue with this ticket_id: BKT-001 zohodesk_metadata: {} to: 2 x-codeSamples: - lang: TypeScript label: Node.js source: |- import { PeriskopeApi } from '@periskope/periskope-client'; const client = new PeriskopeApi({ authToken: 'YOUR_API_KEY', }); async function getTickets() { const response = await client.ticket.getAll(); console.log(response); } getTickets(); - lang: cURL label: cURL source: | curl -X GET \ https://api.periskope.app/v1/tickets \ -H 'Authorization: Bearer ' \ -H 'Content-Type: application/json' \ components: securitySchemes: bearerAuth: type: http scheme: bearer ````