> ## Documentation Index
> Fetch the complete documentation index at: https://docs.periskope.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Get All Custom Properties

> Returns every custom property (chat and ticket), including dropdown and picklist options. Filter with the type query param.



## OpenAPI

````yaml api-reference/openapi-generated.json GET /v1/properties
openapi: 3.0.3
info:
  title: Periskope API
  version: 1.0.0
  description: >-
    Periskope external API.


    Responses use a flat, unwrapped shape: most endpoints return the resource at
    the top level, and list endpoints return a wrapper object with pagination
    inline (e.g. `{ from, to, count, chats: [...] }`). The documented response
    schemas describe these shapes directly.
servers:
  - url: https://api.periskope.app
security:
  - bearerAuth: []
paths:
  /v1/properties:
    get:
      tags:
        - Properties
      summary: List custom properties
      description: >-
        Returns every custom property (chat and ticket), including dropdown and
        picklist options. Filter with the type query param.
      operationId: listProperties
      parameters:
        - schema:
            type: string
            description: >-
              One or more value kinds, comma-separated: 'text', 'date', 'file',
              'dropdown', 'picklist', 'dependent_dropdown'.
            example: dropdown,picklist
          required: false
          description: >-
            One or more value kinds, comma-separated: 'text', 'date', 'file',
            'dropdown', 'picklist', 'dependent_dropdown'.
          name: property_value_type
          in: query
        - schema:
            type: string
            description: One or more creator member emails, comma-separated.
            example: user@example.com
          required: false
          description: One or more creator member emails, comma-separated.
          name: created_by
          in: query
        - schema:
            type: string
            description: Only properties created at or after this time (ISO 8601).
            example: '2026-01-01T00:00:00Z'
          required: false
          description: Only properties created at or after this time (ISO 8601).
          name: start_time
          in: query
        - schema:
            type: string
            description: Only properties created at or before this time (ISO 8601).
            example: '2026-01-31T23:59:00Z'
          required: false
          description: Only properties created at or before this time (ISO 8601).
          name: end_time
          in: query
        - schema:
            type: string
            enum:
              - asc
              - desc
            description: >-
              Sort by creation time: 'asc' or 'desc'. Omit to keep the
              workspace's configured ordering.
            example: desc
          required: false
          description: >-
            Sort by creation time: 'asc' or 'desc'. Omit to keep the workspace's
            configured ordering.
          name: sort_order
          in: query
        - schema:
            type: string
            description: Case-insensitive substring search on the property name.
            example: hello
          required: false
          description: Case-insensitive substring search on the property name.
          name: q
          in: query
        - schema:
            type: string
            enum:
              - chat
              - ticket
            description: Return only chat or only ticket properties. Omit to return both.
            example: ticket
          required: false
          description: Return only chat or only ticket properties. Omit to return both.
          name: type
          in: query
      responses:
        '200':
          description: All custom properties in the workspace
          content:
            application/json:
              schema:
                type: array
                items:
                  allOf:
                    - $ref: '#/components/schemas/CustomProperty'
                    - description: >-
                        A custom property — a workspace-defined field that
                        appears on every chat (type: chat) or every ticket
                        (type: ticket). Text, date and file kinds hold free
                        values; dropdown and picklist kinds hold a value chosen
                        from the property’s option list.
                description: >-
                  Every custom property in the workspace, filtered to one type
                  when the type query parameter was passed. Not paginated.
              examples:
                default:
                  summary: Response body
                  value:
                    - property_id: property-aaaaaaaaaaaa
                      property_name: Workspace
                      type: ticket
                      kind: dropdown
                      mandatory: false
                      section_id: 00000000-0000-0000-0000-000000000000
                      section_name: Issue Details
                      options:
                        - id: '1755859200000'
                          label: Example Corp
                        - id: '1755859200001'
                          label: Globex
                      created_at: '2026-01-15T09:30:00.000Z'
        '401':
          description: Invalid, expired or missing API token
          content:
            application/json:
              examples:
                error:
                  summary: Invalid, expired or missing API token
                  value:
                    code: UNAUTHORIZED_ERROR
                    message: Invalid bearer auth token
                    status: 401
              schema:
                type: object
                properties:
                  code:
                    type: string
                    example: UNAUTHORIZED_ERROR
                  message:
                    type: string
                    example: Invalid bearer auth token
                  status:
                    type: integer
                    example: 401
                example:
                  code: UNAUTHORIZED_ERROR
                  message: Invalid bearer auth token
                  status: 401
        '422':
          description: Request validation failed
          content:
            application/json:
              examples:
                error:
                  summary: Request validation failed
                  value:
                    code: VALIDATION_ERROR
                    message: Request validation failed
                    status: 422
                    fields:
                      body.chat_id:
                        message: chat_id is required
              schema:
                type: object
                properties:
                  code:
                    type: string
                    example: VALIDATION_ERROR
                  message:
                    type: string
                    example: Request validation failed
                  status:
                    type: integer
                    example: 422
                  fields:
                    type: object
                    additionalProperties:
                      type: object
                      properties:
                        message:
                          type: string
                        value: {}
                    example:
                      body.chat_id:
                        message: chat_id is required
                example:
                  code: VALIDATION_ERROR
                  message: Request validation failed
                  status: 422
                  fields:
                    body.chat_id:
                      message: chat_id is required
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              examples:
                error:
                  summary: Rate limit exceeded
                  value:
                    code: RATE_LIMIT_ERROR
                    message: You can only make 100 requests per second
                    status: 429
              schema:
                type: object
                properties:
                  code:
                    type: string
                    example: RATE_LIMIT_ERROR
                  message:
                    type: string
                    example: You can only make 100 requests per second
                  status:
                    type: integer
                    example: 429
                example:
                  code: RATE_LIMIT_ERROR
                  message: You can only make 100 requests per second
                  status: 429
        '500':
          description: Internal server error
          content:
            application/json:
              examples:
                error:
                  summary: Internal server error
                  value:
                    code: UNKNOWN_ERROR
                    message: Internal server error
                    status: 500
              schema:
                type: object
                properties:
                  code:
                    type: string
                    example: UNKNOWN_ERROR
                  message:
                    type: string
                    example: Internal server error
                  status:
                    type: integer
                    example: 500
                example:
                  code: UNKNOWN_ERROR
                  message: Internal server error
                  status: 500
      security:
        - bearerAuth: []
      x-codeSamples:
        - lang: typescript
          label: TypeScript
          source: |-
            import { PeriskopeApi } from '@periskope/periskope-client';

            const client = new PeriskopeApi({
              authToken: 'YOUR_API_KEY',
            });

            async function main() {
              const response = await client.properties.listProperties();
              console.log(response);
            }

            main();
        - lang: bash
          label: cURL
          source: |-
            curl -X GET 'https://api.periskope.app/v1/properties' \
              -H 'Authorization: Bearer YOUR_API_KEY'
components:
  schemas:
    CustomProperty:
      type: object
      properties:
        property_id:
          type: string
          description: >-
            Unique id of the custom property (property-xxxxxxxxxxxxxxxx).
            Accepted wherever a property_id path parameter or property reference
            is expected.
          example: property-aaaaaaaaaaaa
        property_name:
          type: string
          description: >-
            Name of the property. Unique within its type (case-insensitive) —
            the same name can exist once as a chat property and once as a ticket
            property.
          example: Workspace
        type:
          type: string
          enum:
            - chat
            - ticket
          description: >-
            Whether the property applies to chats ('chat') or to tickets
            ('ticket')
          example: ticket
        kind:
          type: string
          description: >-
            Value kind of the property: 'text', 'date', 'file', 'dropdown'
            (single choice), 'picklist' (multiple choice) or
            'dependent_dropdown' (dashboard-created only — cannot be created via
            the API)
          example: dropdown
        mandatory:
          type: boolean
          description: >-
            Whether the property must be filled in. Always false for chat
            properties — only ticket properties can be mandatory.
          example: false
        section_id:
          type: string
          description: >-
            Id of the section the property is placed under. null when the
            property is not in any section.
          example: 00000000-0000-0000-0000-000000000000
        section_name:
          type: string
          description: >-
            Name of the section the property is placed under. null when the
            property is not in any section.
          example: Issue Details
        options:
          type: array
          items:
            $ref: '#/components/schemas/CustomPropertyOption'
          description: >-
            Options of the property as {id, label} pairs. Present only for
            dropdown and picklist kinds — omitted for every other kind.
          example:
            - id: '1755859200000'
              label: Example Corp
            - id: '1755859200001'
              label: Globex
        created_at:
          type: string
          description: When the property was created, as an ISO 8601 timestamp
          example: '2026-01-15T09:30:00.000Z'
      description: The created property
    CustomPropertyOption:
      type: object
      properties:
        id:
          type: string
          description: >-
            Id of the option, unique within the property. Stable for the
            lifetime of the option — store it instead of the label when syncing
            with an external system. Accepted in place of the label when
            removing options.
          example: '1755859200000'
        label:
          type: string
          description: Display label of the option
          example: Example Corp
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: >-
        Your Periskope API token, sent as `Authorization: Bearer <token>`.
        Generate one from the Periskope dashboard under **Settings → API &
        Webhooks**. API access requires an active Pro or Enterprise plan.

````

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